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Norm's Desk

Keep up with our fearless leader right here! Join the fight or just admire the grit.



Melissa Madrid

The Voice of Adams Insurance

Melissa is the “voice” of Adams Insurance. She is our friendly greeting on the phones, but she also has a dark side. She becomes chief bounty hunter when a client or Norman needs to track someone down. There is no place to run or hide.

Melissa was born and raised in Hayti, MO. She started work at Adams Insurance in 1996. She has two children Chelsea and Matthew.

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